North Cedar Company
High Quality Outdoor Furniture
About Us
Welcome to Northcedar.com, your source for quality indoor and outdoor
furniture. As president and founder of North Cedar Company I know
there is a lot of competition out there. I know that there are plenty of
online retailers looking for your business. However, there is a lot that
we can offer that most other sites will not give you. It is the
foundation of our company and the reason people come back and shop with
us again and again.
Northcedar.com offers the highest level of customer service available on
the web today. It's not just our toll free number, or our dedication to
return email inquiries within 30 minutes, but it is something more. It
is attention to details, and caring about a customer and their needs
that you just won't find anywhere else. As a consumer myself, I know how
frustrating it is when you are treated like a "number" instead of a
customer. I know what it's like to have customer emails never returned or
sales requests ignored. It's outrageous, but not surprising, the lack of
customer service you will find on the web. Northcedar.com works very
hard to break that mold and to far exceed a customer's expectations.
This can be best seen in the wonderful testimonials we have received.
History
North Cedar Company was founded 5 years ago as a source to deliver high
quality cedar furniture directly from the manufacturer to the consumer.
We started out just offering Adirondack furniture from our friends at
Old Adirondack Company in Upstate New York. Eventually our customers
were demanding more selection, and we expanded by offering high quality
red cedar furniture. Since then we have expanded to offer teak, shorea, and other fine wood furniture.
Northcedar.com has also developed their online web presence by
constantly updating our website with the latest ecommerce technology
making it easy for browsers to find what they are looking for, and
placing orders.
One thing that has always stayed consistent at Northcedar.com is its
dedication to you, the customer. We answer customer emails and calls in
a very timely manner (emails usually in less than 30 minutes), and also
frequently conduct follow-up calls with customers to make sure they are
happy with their furniture. Post-sale customer service is just as
important as pre-sale customer service and you will know that for sure
if you become a Northcedar.com customer.
Thank you for your time in reading about our company!
Regards,
Nick Adams
Owner
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