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North Cedar Company
High Quality Outdoor Furniture
Welcome to Northcedar.com, your source for quality indoor and outdoor furniture. As president of North Cedar Company I know there is a lot of competition out there. I know that there are plenty of online retailers looking for your business. However, there is a lot that we can offer that most other sites will not give you. It is the foundation of our company and the reason people come back and shop with us again and again.
Northcedar.com offers the highest level of customer service available in the custom wood products business. It's not just our toll free number, or our dedication to return emails that day, but it is something more. It is attention to details, and caring about a customer and their needs that you just won't find anywhere else. As a consumer myself, I know how frustrating it is when you are treated like a "number" instead of a customer. I know what it's like to have customer emails never returned or sales requests ignored. It's outrageous, but not surprising, the lack of customer service you will find on the web. Northcedar.com works very hard to break that mold and to far exceed a customer's expectations. This can be best seen in the wonderful testimonials we have received.
North Cedar Company was founded in 2003 as a source to deliver high quality cedar furniture directly from the manufacturer to the consumer. It started out just offering Adirondack furniture from our friends at Old Adirondack Company in Upstate New York. Eventually our customers were demanding more selection, and we expanded by offering high quality red cedar furniture. Since then we have expanded to offer teak, shorea, and other fine wood furniture.
Northcedar.com has also developed their online web presence by constantly updating our website with the latest ecommerce technology making it easy for browsers to find what they are looking for, and placing orders.
One thing that has always stayed consistent at Northcedar.com is its dedication to you, the customer. We answer customer emails and calls in a very timely manner, and also frequently conduct follow-up calls with customers to make sure they are happy with their furniture. Post-sale customer service is just as important as pre-sale customer service and you will know that for sure if you become a Northcedar.com customer.
Thank you for your time in reading about our company!
"Thank you again. By the way, your customer service is the absolute best I have experienced in years - and I shop online a lot! Actually remarkable."
John P. - Briarcliff Manor, NY